Contact information

We answer every message ourselves, usually within 1 working day.

Email

contact@klarcar.com - the fastest way to reach us. Include your order number if you have one.

Registered address

KlarCar
18 Norbury Crescent
London
England
SW16 4LA
United Kingdom

This is our registered address, not a warehouse or a shop. Please do not send returns here - write to us first and we will give you the correct return address.

What we can help with

  • Where your order is, and what the tracking means
  • Whether a product fits your vehicle - send a photo of your door frame and we will tell you
  • Returns, refunds and faulty items
  • Changing or cancelling an order before it ships

Response times

Monday to Friday we reply within 1 working day. Messages sent at the weekend are answered on Monday. If you have not heard from us after 2 working days, check your spam folder and then write again.